Here to Help

Answers to Your Most Common Care Questions

Frequently Asked Questions

Helping is Healing, LLC provides non-medical home care services designed to help clients remain safe, comfortable, and independent in their homes. Services may include companionship, personal care assistance, meal preparation, medication reminders, light housekeeping, transportation assistance, respite care, and assistance with activities of daily living.

Helping is Healing, LLC proudly serves clients throughout the Greater Cincinnati area and surrounding communities. Please contact us directly to confirm service availability in your location.

Home care focuses on non-medical support such as bathing, dressing, companionship, housekeeping, and meal preparation. Home health care involves skilled medical services provided by licensed medical professionals such as nurses or therapists.

Yes. All caregivers go through a screening process that may include background checks, reference verification, and training to ensure quality and professionalism.

Helping is Healing, LLC works with Medicaid programs and other approved payment options when applicable. Please contact our office to discuss eligibility, coverage, and accepted programs.

Yes. Depending on facility policies, our caregivers may provide companionship and personal support services to residents in assisted living facilities, rehabilitation centers, or nursing homes.

In many cases, services can begin within 24–72 hours after the initial assessment and completion of required paperwork.

Minimum service hours may vary depending on the type of care needed and scheduling availability. Contact our office for current scheduling requirements.

We strive to match clients with caregivers based on personality, care needs, availability, and preferences. Client comfort and compatibility are important to us.

Client satisfaction is extremely important. If concerns arise, please contact our office immediately so we can address the issue and, if needed, arrange a different caregiver.

Activities of Daily Living (ADLs) are basic self-care tasks such as bathing, grooming, dressing, toileting, mobility assistance, and eating.

Instrumental Activities of Daily Living (IADLs) include supportive household tasks such as meal preparation, light housekeeping, laundry, shopping, and transportation assistance.

Our caregivers may provide medication reminders; however, unless specifically licensed and authorized, they do not administer medications.

Our caregivers may provide medication reminders; however, unless specifically licensed and authorized, they do not administer medications.

Caregivers may assist with transportation for errands, grocery shopping, medical appointments, and other approved activities when arranged in advance.

The initial assessment helps us understand the client’s needs, schedule preferences, safety concerns, and desired services so we can create an appropriate care plan.

Yes. Depending on availability and client needs, Helping is Healing, LLC may provide overnight care, extended-hour care, or 24-hour support services.

Signs that home care may be beneficial include difficulty with bathing, dressing, mobility, meal preparation, medication management, housekeeping, memory issues, or social isolation.

Caregivers are instructed to follow emergency procedures, contact emergency services when necessary, and notify the client’s emergency contact and agency management.

The cost of services depends on the level of care, hours needed, and type of support requested. Contact Helping is Healing, LLC for a personalized consultation and pricing information.

Yes. Services may be available seven days a week, including weekends and holidays, depending on staffing availability and client needs.

Absolutely. Family involvement is encouraged to help ensure the client receives personalized and supportive care.

Helping is Healing, LLC is committed to compassionate, dependable, and client-focused care. Our goal is to support independence, dignity, safety, and emotional well-being while treating every client like family.

Getting started is simple. Contact Helping is Healing, LLC to schedule a consultation and discuss your care needs. Our team will guide you through the assessment, paperwork, and scheduling process.

Phone: 513-604-9905

Address: 2300 Montana Ave, 5th Floor, Cincinnati, OH 45211

PRIVATE PAY · SELF-PAY

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Phone

866.967
Mon–Fri, 9am–6pm
Heal After Hours/Emergency number - 513.604.9905

Email

info@helpingishealing.com
We respond within 24 hours

Service Area

2300 Montana Ave, 5th Floor Cincinnati, Ohio 45211
Serving clients in their homes
Private pay · No referral needed

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Care Needs

This recommendation is only a starting point. Final care recommendations and pricing are confirmed after a personal consultation and assessment. Services listed are non-medical home care services unless otherwise stated.